We’re online shoppers too, so when you order from us, we’ll try and do all the things we love when we buy from others. At the moment, shipping within the USA is free, and it’s a cheap as possible to other parts of the world. Although, if you’re in Australia, NZ or South-east Asia, it might be cheaper to order from our Australian site – exploringedenbooks.com
Single-use-plastic free: We’re only a small business with the tiniest of impacts, but we’re also incredibly conscious of the effect modern life and consumerism is having on the environment, and therefore the incredible places and things we write about and travel to. As part of our journey to become an entirely environmentally responsible business, we ship all our orders free of single-use-plastics, mostly in recycled paper, padded mailers, cardboard boxes and using paper or biodegradable tape.
It costs us more to do this (plastic is, after all, very cheap), but we don’t believe you, our customer, should have to pay more for our commitment to sustainability, so we have absorbed the costs ourselves.
Carbon Neutral: All our shipping is carbon neutral. We offset every order in partnership with an Australian company, Greenfleet, to make sure it’s carbon neutral. Every time you buy one of our books, we also plant one tree on your behalf, helping plant native, biodiverse forests around the world. Learn more about why and how, here.
Same Day Shipping: If you put in an order before 12pm CST, we’ll post your order that day. We ship most orders using UPS. Their shipping is economical and fast,
Plenty of updates: Once you’ve placed your order, we’ll let you know that it’s been received. Then, as soon as it’s been posted, we’ll send you another update with your tracking details, so you know where your books are every step of the way.
Live in the wilderness? If you’re ordering from a very regional or remote area and want your order faster, consider upgrading to the Express Post service. We’ve purposely kept the prices as low as possible on this service to help those of you who don’t live near that capital cities, where post is faster.
Not in the US or Canada? We ship overseas all the time, to just about every country in the world. But, the challenges of COVID-19 are putting some pressures on that, so get in touch if want more information about how we ship to your location. If you’re in Australia, South East Asia or New Zealand, consider ordering from our Australian site – shipping will be cheaper – exploringedenbooks.com
Damaged or lost? We hate it when our stuff turns up damaged or doesn’t turn up at all. So if that happens to you, just send us an email and we’ll post out replacements. Feel free to keep the damaged ones or give them to a friend. Or use them to prop up the corner of your couch.